At The Hi Tide, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.thehitide.co.uk.
1. Information We Collect
- Personal details (name, email, phone number) provided when booking or making enquiries.
- Payment information (processed securely via third-party providers — we never store card details).
- Technical data (IP address, browser type, device information, and cookies).
2. How We Use Your Information
We use your information to:
- Process bookings and provide services.
- Respond to enquiries.
- Improve our website and customer experience.
- Send marketing updates (only if you opt-in).
3. Sharing Your Information
We do not sell your data. We may share it with:
- Payment processors (for secure transactions).
- IT and system providers supporting our business.
- Legal authorities if required by law.
4. Cookies
Our website uses cookies to improve browsing and analyse traffic.
- Essential cookies – Required for site functionality.
- Analytics cookies – Help us understand how visitors use our site.
- Marketing cookies – Used if we run ads or promotions.
You can adjust cookie settings in your browser at any time.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at [Insert Contact Email].
6. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 [Insert Contact Email]
📞 [Insert Contact Phone Number]
